**2020 Holiday Update**
Week of December 28th please note the following: For orders already placed after the Christmas cut off (December 21st Noon EST) all in stock items are being shipped Dec 28th and 29th.
New Year Cut Off:
December 28th midnight EST is our New Year cut off for orders to ship this week. All orders received by December 28th midnight EST will be shipped on or before Tuesday, December 29th with transit time selected by the customer. All other orders placed after the cut off will held and processed for shipping starting Wednesday January 6th. At which time we will resume our normal shipping terms found below.
Standard Shipping Terms
All orders ship Monday, Tuesday and Wednesday with the exception of Holidays to avoid weekend delays with carriers. Any order placed after Wednesday 2 pm EST will ship the beginning of the following week. Need expedited shipping? Please contact Service@macaronqueen.com
Free UPS Ground Shipping - To qualify for free shipping your order must be over $75 (after any discounts have been applied) and contain Route Package Protection. Route package protection is enabled by default and will be added to your cart when you proceed to checkout. Free shipping is only available for one delivery address.
For a small fee we offer expedited 2 Day and Overnight shipping with Fedex. Route Package Protection is optional but highly recommended. If you declined Route Package Protection you will not be eligible for our Re-ship guarantee.
Your items will arrive with cold packs that will be completely thawed. Consumption is safe.
Macarons are safe to travel up to 5 days at room temperature and safe to consume at room temperature however we do recommend refrigerating upon arrival to firm the filling and keep the moisture in the shell. If you experience any delay beyond 5 days please follow the guidelines to file a claim in your order notification.
For more information visit our FAQs Page